Servantbooks-uk.com Privacy Policy
At servantbooks-uk.com, we are committed to protecting your
privacy. The information collected about you will help us to
process orders and to provide a more personalised shopping
experience to you. Please read on for more detail about our privacy
policy.
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What
information do we collect? How do we use it?
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When you
order, we need to know your name, e-mail address, delivery address,
credit or debit card number and expiry date. This allows us to
process and fulfil your orders and to notify you of your order
status.
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Your credit
card details are not held by
servantbooks-uk.com
but are input directly on to the secure software and hardware owned
and operated by the Barclays Bank. It is the Barclays Bank who
approves and debits your credit/debit cards. Credit/debit cards are
only debited when your order is despatched.
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We also ask
for your telephone number which will enable us to contact you
urgently if there is a problem with your order.
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When you
register, we will ask for your name, address and e-mail address so
we can offer a personalised service to you.
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We may also
use the information we collect to occasionally notify you about
important functionality changes to the Web site and special offers
we think you'll find valuable. If you would rather not receive this
information, please send an email to never@servantbooks-uk.com.
You can also be
removed from our e-mail list by calling or faxing us.
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How does
servantbooks-uk.com protect customer information?
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We will never
allow access to its computers, servers or networks to any
unauthorised third party who may gain from access to user
information, however as
servantbooks-uk.com
does not store or view credit card information, this sensitive data
can never be compromised.
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Will
servantbooks-uk.com disclose the information it collects to
outside parties?
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servantbooks-uk.com
does not sell, trade or rent your personal information to others.
However, we reserves the right to perform statistical analyses of
user behaviour and characteristics in order to measure interest in
and use of the various areas of the site and to inform advertisers
of such information as well as the number of users that have been
exposed to or clicked on their advertising banners. We will provide
only aggregated data from these analyses to third parties. We are
not responsible for any actions or policies of any third parties
who request personal information and users should check the
applicable privacy policy of such party.
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What is the
email policy of servantbooks-uk.com?
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When you
place an order, you will either receive an email or phone call
confirming receipt of your order. We will keep you informed of the
delivery and the cost of your purchase. You can contact us by email
at sales@servantbooks-uk.com
or by phone /fax if the parcel has been delayed/lost or damaged.
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Once you have
registered/placed an order through
servantbooks-uk.com,
you may occasionally receive emails advising you of special offers
or notices that may interest you. We hope that you will enjoy
receiving these emails. However, if you would prefer not to receive
any such emails, please let us know by sending an email to never@servantbooks-uk.com
or by writing to us at:
Ø
Servant Books
P.O. Box 516,
Waltham Cross, EN7 6ZW
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What about
cookies?
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Cookies are
used by most major sites on the internet. Cookies are small bits of
information that are stored by your internet browser on your
computer's hard drive to enable your next visit to
servantbooks-uk.com to be personalised and more enjoyable. For
example, cookies save you from entering the same data every time
you want to place an order. Cookies placed by servantbooks-uk.com
do not contain any personally identifying information.
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Most Web
browsers accept cookies by default but this can usually be turned
off.
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In Summary
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We are
committed to protecting your privacy.
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We use the
information we collect on the site to make shopping at
servantbooks-uk.com possible and to enhance your overall shopping
experience. We do not sell, trade or rent your personal information
to others. If you never want to receive any announcements or
special offers from us, please send an email message to never@servantbooks-uk.com
to change your preferences.
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Your Consent
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By using our
web site, you consent to the collection and use of this information
by servantbooks-uk.com. If we decide to change our privacy policy,
we will post those changes on this page so that you are always
aware of what information we collect, how we use it and under what
circumstances we disclose it.
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By submitting
your order, you consent to this transfer. Your personal information
may also be used by us and our affiliates to occasionally notify
you about important functionality changes to our Web site and
special offers we think you'll find valuable.
Servantbooks-uk.com is the secure on-line home of:
Servant Books
P.O.Box 516,
Waltham Cross,
EN7 6ZW
Tel: +44
(0) 1992 301665
Fax: +44 (0) 1992 301665
Email: info@servantbooks-uk.com
Servant Books is a trading name of Beacon Partnership Ltd
Company
Registration No
3924671
